Blog Entry 23/02/2021

 

Dear Customer,

We inform you that unfortunately the opening date of Camping Laguna for this year has been postponed to May 14th. 

Our intention was to open on March 25 this year. However, the current situation prevents us from doing this. The different epidemiological situation in each country and the different vaccination processes cause a situation where free movement between zones and countries is not fully guaranteed.

Customers who have a reservation between March 25 and May 2021 can change the date of arrival, move it to 2022 or request a refund of the amount paid. We will provide new terms for customers with long-term contracts (“Spring” and “May offer”) so that they can adapt them to the new situation if they wish.

We also want to tell you that we will be externally auditing our security protocols related to Covid-19. Last summer, we had the satisfaction of not having health problems with our customers and employees. However, an outside company will monitor them under what was set up by the Spanish Institute of Tourism Quality (ICTE).

We hope all these issues will be resolved as soon as possible. Everyone’s safety is paramount right now and that’s why we made this decision.

Regards,